Effective Date: 1 July 2026

Welcome to Aeraki Palms. By accessing or using our website and booking our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting the Aeraki Palms website or making a reservation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

2. About Aeraki Palms

Aeraki Palms is a premium luxury villa resort offering elegant accommodations, private pool villas, exceptional hospitality, and curated guest experiences. Our website provides information about our resort, accommodations, amenities, and reservation services.

3. Reservations and Bookings

• All reservations are subject to availability.
• A booking is confirmed only after payment or deposit (where applicable) has been successfully received and a confirmation email has been issued.
• Guests are responsible for providing accurate personal and contact information during the booking process.
• Aeraki Palms reserves the right to refuse or cancel bookings in cases of fraudulent activity, incorrect pricing, or violation of these Terms.

4. Pricing and Payments

• All prices displayed on the website are subject to change without prior notice.
• Applicable taxes, service charges, or government levies may be added during the booking process.
• Payments must be completed using the accepted payment methods available on our website.
• Any refunds will be processed according to our Cancellation and Refund Policy.

5. Check-In and Check-Out

Guests are requested to comply with the standard check-in and check-out times communicated during the reservation process.

Early check-in or late check-out requests are subject to availability and may incur additional charges.

6. Guest Responsibilities

Guests agree to:

• Respect the property, staff, and fellow guests.
• Maintain the villa and resort facilities in good condition.
• Comply with all resort rules, safety guidelines, and local laws.
• Refrain from any illegal, disruptive, or harmful activities during their stay.

Guests may be held responsible for any damage caused to the property due to negligence or misconduct.

7. Website Usage

You agree not to:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, reproduce, distribute, or modify website content without prior written permission.
• Interfere with the security or proper functioning of the website.

8. Intellectual Property

All content available on this website, including text, images, logos, graphics, videos, branding, and design elements, is the property of Aeraki Palms or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, or used for commercial purposes without prior written consent.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Limitation of Liability

While Aeraki Palms strives to provide accurate and up-to-date information, we do not guarantee that the website will always be error-free, uninterrupted, or completely secure.

To the maximum extent permitted by law, Aeraki Palms shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the website.
• Errors or omissions in website content.
• Temporary service interruptions.
• Third-party services or external links.

11. Force Majeure

Aeraki Palms shall not be held responsible for delays, cancellations, or inability to provide services due to events beyond our reasonable control, including natural disasters, pandemics, government restrictions, strikes, power failures, or other unforeseen circumstances.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. Aeraki Palms is not responsible for the content, privacy practices, or services offered by those external websites.

13. Modifications

Aeraki Palms reserves the right to modify these Terms and Conditions at any time without prior notice. Updated versions will be published on this website, and continued use of the website constitutes acceptance of the revised terms.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts in the location where Aeraki Palms operates.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Aeraki Palms
Email: aerakipalms@gmail.com
Phone: +91 89281 36157
Address: Aeraki Palms, Bordi Khutkhadi, Bordi Beach, Tal. Dahanu, Dist. Palghar, Maharashtra 401702, India